With each Unlimited Design subscription, you get features that will help you make and manage your design requests with ease.

Unlimited Design Graphics is our power-packed graphic design subscription. Unlike other companies that provide multiple tiers of service and a very limited standard subscription, we offer one graphic design subscription. And it includes ALL the designs you need, without having to pay extra premiums. From print and digital designs for your day to day marketing, to custom illustrations (including detailed brand mascots!), landing page designs AND GIFS for unique campaigns. We know that your design needs can evolve and vary and so we’ve created one subscription that’s versatile enough to handle everything you need.

Unlimited Design Video is our video design and motion graphics subscription. With Our Video you can get help enhancing your existing video footage or images, or we’ll design and animate from scratch for you! We provide this range of design and animation services as part of Our Video because we know that your video content needs will be dynamic, depending on whether you’re creating something for your website, an email campaign, social media, or something in between. And we’re prepared to deliver a wide range of videos to help you with that.

Unlimited Design Flier + Video includes all the features of Our Graphics and all the features of Our Video, for a discounted flat monthly fee.

And, with every Of our subscription, you can invite as many additional team members as you’d like to help you make and manage design requests at no extra cost!

There are no hidden fees at all. You will only pay the flat fee on a monthly basis. All taxes and other fees are included in the flat fee.

We do not accept cash, cheques, money transfers, or Paypal as methods of payment. At the moment we only accept credit cards. Feel free to contact us on our live chat at www.kimp.io if you have any questions about payments.

No. We offer a monthly subscription so that at any time you wish to cancel, you can do so hassle-free.

We maintain a 30-day cycle for billing. As long as you maintain an active subscription, you will be billed on a recurring basis, on the same day that your full subscription began. If you want more information on this, or if you wish to clarify any details, please reach out via our live chat at www.unlimiteddesign.ng

We have a subscription model, which includes month-to-month billing. So when you have an active subscription, you’ll receive a monthly bill. In order for you to make and manage your design requests on an ongoing basis, we require you to have an active subscription. If you have any concerns about your billing, please contact us on our live chat at www.unlimiteddesign.ng

You can request assistance from your dedicated Project Manager, or via our live chat at www.unlimiteddesign.ng. There is only one thing that we will ask: “What could we have done better?” We ask, because we value your feedback.

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

On average you’ll receive graphic designs or revisions in 24 hours (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive 1 30-60 second video, every 2-4 business days. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

As there is a unique workflow for graphic designs, and specific turnaround times, and a unique workflow, and specific turnarounds for videos, they will not delay or impact one another.

If you need faster outputs you can add on subscriptions as you need them, and cancel them as you don’t. To learn more about adding additional subscriptions, reach out to us on the live chat at www.unlimiteddesign.ng, 7 days a week!

Your dedicated design team does! Your team is made up of 1 Project Manager and 3 designers who specialize in different types of design.
​
Based on what you need, your Project Manager will assign your request to the designer best suited to complete it. Once that request is completed, we then move on to your next request.
​
We fulfill your requests two at a time, on a first-requested, first-fulfilled basis. This way you get what you need first, the fastest. If the priority of your requests ever shifts, after you’ve made a request, you can just let your project manager know. They will hit pause on your active requests if possible, and fulfill the task(s) that have become more time-sensitive.

Include these details every time for the best results: size, orientation, format (print, digital or video), preferred colours, inspiration designs, and text copy. The more descriptive you can be, the fewer revisions will be required.

There are two ways you can make requests – through email at request@unlimiteddesign.ng, or through our task management software, Slack. 

An unlimited number. We’re happy to help you with as many designs as you need.

Your dedicated design team will take care of your design, from first-draft to final product. And all the revisions you need. Just let them know the details of the revisions required, via email or your Slack App.

No, we don’t have any contracts. Our service is delivered month-to-month for a flat monthly rate.

At Unlimited Design, we deliver custom designs, created from scratch, or designs that are a combination of custom design and customized stock elements. The particular format just depends on what will provide the best output for the client’s brief.

When using any stock elements, we ensure that they are licensed appropriately so that you may use them as the end-user (i.e. not for resale).

In cases where clients require designs for resale, we deliver completely custom designs. So be sure to let your Project Manager know how your designs will be used when making your requests!

If you would like to resell any of the designs that your Design Team creates for you, please be sure to let your Project Manager know when making your design request. Your team will then create your design from scratch, so that you have full rights to sell your design.

For all of your other design requests, where you’ll be the end-user, and you will not be reselling your design, your team will either create the design from scratch and/or use stock elements or photos, as needed to meet the requirements of your brief.

Just remember, we double-check every element and stock photo we use, to make sure you’re granted the licenses for them. And we are assuming materials you provide to us are licensed and owned by you. If you do happen to send us unlicensed materials to use, remember we are not held liable for the rights of the final design.

We scour the internet for the best options for fonts, photos, icons and elements.

We use a lot of great free resources and we access some premium sources too. Whatever the source, we ensure that each font, photo, icon or element grants the appropriate license for you to use them, as part of your design, as the end-user.

We never disclose details about our clients. We do however share some of the designs we create for you in our portfolio. If you’d prefer not to have your designs included in our samples, please do let us know via our live chat at www.unlimiteddesign.ng or via email at info@unlimiteddesign.ng.